The Challenge

Signature Bank of Arkansas found themselves spending weeks of time evaluating a segment of their portfolio or running stress scenarios to prepare for exams and board meetings. They knew they needed something more agile and robust to create enhanced reports and to answer impromptu questions during board meetings. 

Looking for Speed

Signature Bank started as a Qualtik customer because they needed fast solutions for stress testing their loan portfolio. “We were looking for an easy solution to enhance monitoring of our CRE portfolio”, Casey Washam, SVP of Risk Management at Signature Bank of Arkansas explained, “we know what we are talking about and know our portfolio, but we wanted to be able to demonstrate that knowledge quicker than we could with our previous methods.” 

State of the Market

It is no surprise, with the current interest rate environment, that there is a need to be able to provide a rate shock to non-owner-occupied credits and understand what that impact could be. Signature Bank knew they needed to understand the potential real-world impact to their customers and portfolio for loans made in 2021 and early 2022. 

The Solution

Learning and Adapting to New Software

Signature Bank was a few months off the heels of a core conversion. The new core system was an unfamiliar space for a lot of employees and certain key data was missing or inaccurate. Casey Washam, SVP of Risk Management of Signature Bank of Arkansas explains that the process of learning and adapting to the Qualtik software, “was simple as it is very intuitive, and the support team was very responsive anytime we had questions.” After working with the Qualtik team on monthly data uploads, Signature Bank found immediate value in the Qualtik analysis tools.

Improving Data Quality While Stressing Portfolio Segments

Instead of focusing on the fact that the data pulled from their core system was not complete, Signature Bank of Arkansas realized that with Qualtik, they can work on improving data quality while still being able to drill down and run stress on segments of their portfolio in preparation for their board meetings. “Qualtik allowed us to identify our weak spots for improvement in order to be better all the way to the core.” These data uploads allowed the bank to work toward more comprehensive board reports and laid the foundation for answering in-meeting questions.

The Results

After setting up on the Qualtik platform, Signature Bank of Arkansas was able to:

• Effectively run real-world repricing scenarios
• Compare data to maturing lists for deeper evaluation
• Easily identify risk within the portfolio
• Demonstrate the strength of the portfolio
• Run real-time reports for board members
• Proactively manage concentrations & ratios within regulations

Today, Signature Bank of Arkansas is utilizing Qualtik dashboards to generate quarterly reports for board members and to show regulators that they are proactively managing their concentrations and ratios. The bank is now able to visually demonstrate trends within their portfolio during board meetings, and they’re able to provide real-time answers to impromptu board member questions, with confidence.